Odisha Doot

featured Online Business Consulting

An online business needs a great amount of planning and effort to be successful. It is critical to adhere to standard guidelines and judicious decisions at each phase of building an online business and managing it. We provide stategic consultancy and implementation services in each area of an online business. Our end-to-end solutions enable the business owner to focus on his/her business rather than hassels of technical issues and troubleshootings.

IVR Service

Benefits of IVR Solution

Guide your customers to the right agent, through multi-level category menus assisting them to resolve their queries faster.

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Generate More Leads

Keep up with the customer’s requirements ensuring more leads and customer loyalty through a rapid iteration process.

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Enhance Brand Image

Enable your callers to talk to experts as per the options selected from the offered menu of multi-level IVR.

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Manage Large Call Volumes

Handle large call volume by connecting to multiple customers automatically at a single time via advanced multi-level IVR.

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Offer Personalized Experience

Personalize customer interactions through welcome greetings such as their names, while predicting their needs based on past interaction history.

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Easy to Set-up and Activate

With a smart plug-n-play solution integrate your existing CRM software for easy access.

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Be Omnipresent

Forward all customer calls to agents mobile numbers, as well as landlines to manage business calls from anywhere.

Features of IVR Solution

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Multi-lingual Support

Offer multilingual support to customers with customized English, Hindi and regional custom messages.

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24 x7 Customer Support

Offer 24x7 uninterrupted support to your customers via record messages and provide instant query resolvement.

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Call Routing

Call routing enables the available agents to answer the customer calls as the call routes to the free agents to reduce customer wait time.

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Customizable Menu

Customize the call flow with a menu categorized along with several sub-menu options to help your customers navigate their queries.

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Concurrent Calls

Respond to an unlimited number of concurrent inbound calls at a time to reduce customer wait time.

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Call Recording

Record every call in real-time to listen to them later and maintain quality standards.


Plans

Validity Market Price Our Price More Details
30 Days ₹999 ₹999 NA
90 Days ₹1199 ₹1199 NA
365 Days ₹14999 ₹14499 NA


 

Contact Details
Plot No-482, 2nd Floor, Saheed Nagar, Bhubaneswar
0674-2548987, Toll free -18001218877
Email- hr@orissaduta.com